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Warranty Policy


All the phones come with 1 year manufactures warranty, all GSM unlocked phones come with international warranties, hence you might have to contact international locations for any servicing for them. Some phones might not include instruction books / phone manuals in English. You may have to download manuals from respective manufacturer's websites or order directly from manufacturers or service providers. In partnership with CPS (Consumer Priority Service) we do provide our customers option to buy extended warranties for their phones through CPS. They offer extended warranty plans from 1 to 4 years. Below are details about the company CPS, why consumers should select CPS as their warranty company and few frequently asked questions about CSP service plans:

About CPS
As a leader and innovator in the field of service plans, Consumer Priority Service consistently exceeds industry standards when it comes to excellence in customer care and services. Our representatives are comprehensively trained in handling customer's post sale experience. We offer extended plan coverage for virtually all high ticket consumer purchases ranging from high-end consumer electronics, to computers, to major appliances. When we designed this interactive website we had one goal in mind - to give the customer the ultimate service plan experience. This means complete, hassle-free, on-line control - from updating your service plans information to scheduling and tracking the progress of service calls or claims. This also means giving valuable information and tools you can use, like on-line copies of your product(s) user's manual (as available from your product's manufacturer), preventative maintenance tips, notification of product recalls, and much, much more. All this while listening to the feedback you give us so we can continually enhance our product offerings. By selecting CPS, you are insuring yourself years of satisfaction from your newly purchased products. Our programs have been recognized by our industry as "A- EXCELLENT" for continued claims paying ability and overall excellent financial strength. Our shield means you're protected.

Why CPS?
In today’s day and age of high tech gadgets and emerging technologies one thing is certain; people are relying more and more on consumer electronics and home appliances in our daily lives than ever before. Of course, we all expect the products we buy to perform well and serve us throughout the years, but in reality consumer electronics malfunction all the time. We often buy consumer electronics or appliance products based solely on the name brand. This is because we either feel comfortable with the quality the manufacturer produces or we take comfort in knowing that in the event of a malfunction the manufacturer will stand by their product and make the necessary repairs. Most manufacturers’ written warranties offer fantastic parts and labor protection. However, the duration of this coverage under the written warranty is often far too short (e.g. 90 days parts or 1 year parts and labor). Manufacturers strategically limit their liabilities in order to cut down their final cost price and make their products more attractive to the marketplace. Let's face the facts. If you are like most of us, you are not expecting to buy a new television, refrigerator or any other major appliance every single year. You want to buy the new product and use it for as many years as it will last. There is only one way for a consumer to be certain that the product you are purchasing will be functioning to factory specifications in say 4 or 5 years from now. CPS™ Extended Service Plans offer you the identical high quality protection as the manufacturer’s written warranty did. Our plans extend your coverage for up to 5 (five) full years after the manufacturer’s written warranty expires. At CPS™ we are not going to scare you by telling you that your product is destined to fail the day after the manufacturer warranty expires. However, we would certainly like to make it clear that part of the reason why manufacturers limit their parts and labor liability is because independent studies have often suggested that malfunction probability increases as your usage increases. So something you bought today has a greater chance of malfunctioning in 3 years from now than it does in say 2 weeks from now. CPS™ is America’s premier source of service plans specifically designed for consumer electronics and appliances. Experience, honesty and integrity all consistently contribute to our company’s image among major dealers and our industry as a whole. While no one wants to have an unexpected malfunction claim the life of their product, there are those consumers who proactively protect against it and there are those who leave things to chance. All we can say is that protecting your investment today can save you an incredible amount of time and money that may be necessary to restore your product's functionality to factory specifications later on. Please allow our experience to work for you from the day you own your product. Purchase CPS™ Service Plan because CPS™ Service Plans offer you protection you cannot afford to be without.

Frequently Asked Questions

What exactly is a service plan?
An extended service plan is generally an extension of your original manufacturer's warranty. Most manufacturers warranty their products to be free from defects for up to one year from the date of purchase. This warranty virtually guarantees you that if your newly purchased product fails, the manufacturer will protect you from the high costs of replacement parts and labor necessary to repair your product. CPS extended service plans lengthen your products coverage for up to an additional 48 months (4 years) to insure you get years of performance satisfaction from your newly purchased product.

How is this different than the manufacturer's warranty?
A manufacturer's warranty usually offers limited coverage for a limited time, with parts and labor carrying separate lengths of coverage. For example, a common manufacturer warranty of a television might cover a consumer for one full year on parts defects but only 90 days on the high cost of labor involved to change those parts. CPS extended service plans provide comprehensive, long term, even length coverage. This means that should your product fail within your plans coverage time frame, both parts and labor costs are covered.

Can I renew my extended service plan?
Yes, service plans are renewable and must be submitted 30 days prior to the original plans expiration. Please contact a CPS representative to discuss your renewal options at (800) 905- 0443.

What should I do if I need service?
CPS offers an easy to use interactive form online which you may use to request that we initiate a claim on your product. Your other alternative is to call the toll-free number (800) 905- 0443 and have a qualified representative make this request for you with the information you will provide. We believe that our claim initiation request process is the absolute best our industry has to offer. It is designed for simplicity and speed.

Who will perform the service on my product?
Our company works with over 11,000 authorized service professionals throughout the country. Each technician is extensively trained by the respective manufacturers to provide service on your products. Technicians must complete annual and bi-annual continued education exams in addition to being well versed in manufacturer supplied update bulletins to insure their level of expertise is as current as the new products which hit the market. We urge our customers to provide feedback regarding their experiences which we later use to insure that the level of service we are expected to provide is exactly the level of service you receive.

May I transfer my service plan to another person?
Our service plans are 100% transferable. If you would like transfer ownership of the covered product along with its coverage, we require that the request be supplied in writing. For assistance please contact a CPS Representative at (800) 905- 0443. Please have all of the new owner's information at hand when requesting a transfer.

Will I have to pay a deductible or any other "hidden costs"?
Generally, the amount of a deductible is almost always proportional to the amount of the premium charged. In order to have a lower deductible, even as low as $0, the plan holder would generally have to agree to a higher premium. For those who want lower premiums, they must agree to a higher deductible. Every CPS service plan carries a $0.00 deductible along with low premiums. This means that with a CPS service plan there are no high upfront costs and we are committed to cover 100% parts and labor costs on any authorized claim.

Service Plans:
Consumer Priority Service is one of America’s premier sources of underwritten aftermarket service plans primarily focused on consumer electronics and appliances. Our 100% comprehensive protection plans are broken down into 2 basic categories.

Extended Service Plans

This is our most common service plan option. Features include 100% parts and labor coverage, access to thousands of service centers nationwide, Zero deductible with a No Lemon Guarantee. This feature packed plan offers consumers a fantastic value at only a fraction on what the product it covers costs. With durations as long as four years after the manufacturer warranty expires, consumers can rest assured knowing that their product is guaranteed to function as intended for years to come. As always, if we can’t fix an item, we will replace it.

Accidental Damage Option

This unique replacement contract option covers all damage that may have occurred to your item during the life of the plan. It covers all malfunctions including those that would not be covered under the manufacturer’s written warranty such as physical, impact and/or water/liquid damage. This option is only valid from the date of purchase for the duration of the plan.


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Available
Price $499.99
Now $294.99

 
Blackberry Curve 8520 Black


T-mobile Sidekick LX - Limited Edition Tony Hawk Black 1
T-mobile 5130 XpressMusic by Nokia Red 1
MOTOROLA T815 SMART PHONE BASED 1
LG VX5400/ VX8530 STD LI ION BAT 1
SAMSUNG M510/300 OEM HEADSET BUL 1
Blackberry Curve 8520 Black 1
T-mobile Google G1 Black 1
Blackberry Curve 8900 Black 1
T-mobile Shadow Black 1
Sub Total : $2,015.27